1. Introduction
Tex Network Group is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and utilize our tax preparation services. By accessing or using our services, you consent to the practices described in this policy.
2. Information We Collect
We may collect personal information that you provide directly to us, including but not limited to:
Personal Identification Information: Name, email address, phone number, and mailing address. Tax Information: Social Security Number (SSN), income details, deductions, and other tax-related data necessary for preparing your tax returns.Financial Information: Bank account details for direct deposit of tax refunds or payment of fees.
We also collect certain information automatically when you visit our website:
Log Data: IP address, browser type, operating system, and pages visited.Cookies and Tracking Technologies: Information about your interactions with our site to enhance user experience.
3. How We Use Your Information
We use the information we collect for various purposes, including:
Tax Preparation and Filing: To accurately prepare and file your tax returns.Communication: To contact you regarding your tax matters, respond to inquiries, and provide customer support.Service Improvement: To analyze usage and improve our services and website functionality. Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers: With trusted partners who assist in operating our website and services, provided they agree to keep your information confidential. Legal Requirements: When required by law or in response to valid legal processes. Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access and Correction: To access and request correction of your personal data.Deletion: To request the deletion of your personal information, subject to legal obligations.Opt-Out: To opt out of certain data processing activities, such as receiving marketing communications.
To exercise these rights, please contact us using the information provided below.
7. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with the updated effective date. We encourage you to review this policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Phone: 1-888-608-2587
Address: 7828 NE 2nd Ave., Miami, FL 33138